Last updated: December 28, 2025
DotzLink Ltd. (“DotzLink”, “we”, “us”, or “our”) operates the website
https://dotzlink.com
(the “Site”) and the DotzLink mobile application (the “App”) (together, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect
personal information when you use our Services.
By accessing or using the Services, you acknowledge that you have read and understood
this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to:
- Visitors to our website
- Users of the DotzLink mobile application
- Seniors, caregivers, and authorized users
- Prospective customers and partners
This Policy does not apply to third-party websites or services linked from our Services.
2. Information We Collect
2.1 Personal Information You Provide
We may collect personal information that you voluntarily provide, including:
- First and last name
- Email address
- Phone number
- Age range (not exact date of birth)
- Caregiver linkage details
- Messages or inquiries sent to us
- Account credentials (encrypted)
2.2 Communication and Activity Metadata
When you enable fraud protection features, we may process limited communication metadata,
such as:
- Message metadata (sender, timing, structure – not content unless explicitly authorized)
- Call metadata (number, time, duration, country code)
- Interaction patterns across apps and channels
- Links detected or clicked (for fraud analysis)
We do not use this data for advertising, profiling unrelated to fraud prevention, or resale.
2.3 Technical and Device Information
We may automatically collect:
- Device type, OS, and app version
- IP address (general location only)
- Log files and crash diagnostics
- Usage events and performance metrics
3. Use of Google User Data
If you choose to connect a Google account, DotzLink may access Google user data only with
your explicit authorization, in accordance with Google API Services User Data Policy
(Limited Use).
Data Accessed (Depending on Permissions Granted):
- Basic Google account information (name, email, profile image)
- Email metadata or content (solely for scam or fraud detection)
- Contacts data (to identify trusted senders)
How We Use Google Data:
- Fraud detection and scam prevention
- Identifying impersonation or malicious activity
- Improving protection accuracy
Restrictions:
- No advertising use
- No data resale
- No sharing with third parties except as required for core service delivery or by law
Security:
- Encrypted in transit and at rest
- Access restricted to authorized systems
User Control:
You may revoke Google access at any time via your Google Account permissions.
4. How We Use Your Information
We use collected information to:
- Provide fraud detection and prevention services
- Create and manage user accounts
- Generate alerts and notifications
- Improve accuracy, reliability, and performance
- Support customer service and technical operations
- Comply with legal and regulatory obligations
We do not use personal data for targeted advertising.
5. Legal Basis for Processing
Depending on jurisdiction, we process data based on:
- User consent
- Performance of a contract
- Legitimate interests in fraud prevention
- Compliance with legal obligations
7. Data Retention
We retain personal data:
- Only as long as necessary for fraud prevention and service delivery
- In accordance with legal, regulatory, and contractual requirements
- After which data is deleted or anonymized.
8. Security Measures
We apply industry-standard security practices, including:
- TLS encryption in transit
- Encryption at rest
- Role-based access control
- Audit logging
- Rate limiting and abuse prevention
No system is 100% secure, but we continuously improve safeguards.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent
- Request data portability
Requests can be submitted to: Dotzlinkinfo@gmail.com
10. International Data Transfers
Your data may be processed in Israel or other jurisdictions where our infrastructure or
service providers operate, with appropriate safeguards in place.
11. Children and Vulnerable Users
Our Services are not intended for individuals under 18.
We do not knowingly collect data from minors.
If such data is identified, it will be deleted promptly.
12. Third-Party Links
Our Services may contain links to third-party sites.
We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be posted with an updated “Last Updated” date.
Continued use of the Services constitutes acceptance of the revised Policy.
14. Contact Information
For questions or requests regarding this Privacy Policy:
- 📧 Email: Dotzlinkinfo@gmail.com
- 🌐 Website: https://dotzlink.com